About Us

Who are we?

We are First One provide online rental and outright purchase portal of Refurbished A3 Copier or Photostat Machine in Malaysia !

We ready to serve you !

We commit to serve!

Our Products & Services

Our Vision

To be accepted as foremost specialist in Intelligent Business Solutions.

Our Mission

Achieve market leadership in business solutions industries and ensure customer value by providing excellent customer services.

Our Pledge

We recognize that our future depends upon your satisfaction. We are 100% dedicated to making your copying experience a pleasure.
Our pledge to you is as follows:

⮚ Free replacement copier or photostat machine at any time within the contract period.
⮚ *Guaranteed service response within four working hours.
⮚ Free exchange different brand of copier or photostat machine provided in the unlikely event that a workshop repair is ever needed.
⮚ Multiple brand of selection for exchange machine without top up of rental

 

To Customer

OUR PROMISE

To my customer,
I may not have the answer…
But I will find it.
I may be busy… But I will make time.
I may not be the biggest.
But will be the most committed to serving you better.

Quality Policy

  • We are responsible for delivery of services on time.
  • Actively participate in training to support quality improvement in our products & services to meet your needs to your company.

Customer Service

Our customer service representative is a vital component of our pledge to provide quality product and excellent customer service. They are always ready to attend to your calls, problem solving and enquiries, and direct you to the appropriate member of our operations support team.

Joanna Siew

“All very positive – prompt service at competitive price and I never worry about the quality of the product & service. Very professional operation.”

Ms Genny Ling

“Prompt service, professional sales and service team, always provide top service”

Kam Chia Yen

“Been using IBL copier services for more than 10 years.
They are very professional all the way, prompt services provided, and there are no extra charges.”

Ms Nina

“hai thanks ya patrick sebab always feedback cepat everytime, good service & friendly 👍🙏”

Team

Our Core Team

Bruce Lee

Director

Monica

Director

Patrick

Sales Director

.

Business Development Manager I

.

Business Development Manager II

.

Business Development Manager III

Yatie

Credit Control Executive

Faizul

Senior IT cum Technical Engineer

Hoong

IT cum Technical Executive

.

Service Hotline 

Nurdin

IT cum Technical Engineer

.

Admin Executive I

.

Admin Executive II

Uncle Tan

Admin Officer

.

MIS Engineer

Get Started

We are commit to serve you better or else 100% refund

Contact us